About our face-to-face counselling services
We can help with depression, anxiety, stress, relationship issues, grief and loss, suicide bereavement, sleep problems, adjustment/change, self-esteem and general mental health concerns.
Call 02 8287 1126 for our intake desk.
Clients seeking counselling services are required to complete a brief 10-minute intake interview.
Intake calls are available between 9am–3pm. Alternatively, clients may leave a voicemail, and a team member will return their call as soon as possible.
Email appointments@lifelineh2h.org.au
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We hold a safe space for you at a time and place that's convenient
Flexible
Lifeline Harbour to Hawkesbury Sydney runs an appointment-only service for individuals and couples 18 years and over from 9am to 5pm, Monday to Friday. We prioritise seeing clients who live in the Northern Sydney region.
Sessions are held in person at our Gordon and North Sydney offices, with parking and public transport nearby.
Please speak with us if a condition or circumstance makes in-person sessions difficult – we may be able to arrange a telehealth consultation instead.
We make sure your sessions work for you.
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We're known for our expertise in supporting your mental wellbeing
Trustworthy
Our qualified counsellors draw on a range of evidence-based skills to support you in whatever you’re facing. Maybe you feel stuck, frustrated, or just not like yourself anymore.
Maybe you’re feeling more depressed or anxious than usual, are struggling with some mental health concerns, or are worried about a loved one’s mental health.
Whatever’s holding you back, we understand and can support you with high-quality care that’s as individual as you.
All our counsellors are members of the Psychotherapy and Counselling Federation of Australia (PACFA) or the Australian Association of Social Workers (AASW), and can help you access other services and providers if needed.
With Lifeline, you know you’re in good hands.
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We make sure cost isn't a barrier to good mental health
Affordable
Our low-cost face-to-face counselling service uses a sliding scale based on income and individual circumstances.
Individual sessions are $40 (concessions available) or $50 for couples. Generally, a series of 8 to 10 sessions is most helpful, but this will vary with individual circumstances.
If you’re facing financial hardship, please let us know. We may also be able to refer you to Financial counselling.
We make sure cost doesn’t hold you back.
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Mandarin counselling is now available
我们专业的心理咨询师在保密和不 评判的环境下帮助个人，夫妻和家 庭学习如何应对和前进我们PACFA认证的心理咨询师为您 提供一个充满关爱、保密、不带评 判性的空间，让您被倾听并得到支 持。个人、夫妻和家庭都可以接受 心理咨询并学习应对策略。我们随时为您提供支持
- 预约:周一到周五， 上午 9 点至 晚上 5 点。
- 我们借鉴了一系列以根据为基础 的技能来支持您
- 个人心理咨询费用为 $40 (可优惠)
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Mindspot
Looking for additional support?
Mindspot: a free digital mental health clinic
Mindspot provides high-quality mental health care through online assessments and telephone-based treatment for adults experiencing anxiety, depression, sleep issues, OCD, PTSD, and chronic pain.
Mindspot can be particularly helpful for:
- Clients on a waitlist to see a psychologist or counsellor
- Those seeking further support after completing counselling at Lifeline H2HS
- Clients who are not suitable for our counselling services
- Anyone who simply needs a little extra support
Mindspot is a trusted and accessible resource, helping Australians improve their mental wellbeing through flexible, confidential, and evidence-based care.
Lifeline Harbour to Hawkesbury Sydney has partnered with Mindspot to offer a warm referral pathway for our clients. This means you can easily access additional support through a page designed specifically for our community.
Want to speak with our team?
Online contact form below
What is the difference between a Psychologist and a Personal Counsellor?
There is a lot of overlap between psychological counselling and personal counselling. Using a trauma informed lens, psychologists and counsellors operate from a person-centred, evidence-based approach. They both rely on a strong therapeutic relationship and aim to improve emotional wellbeing, coping and quality of life.
Please note: As Lifeline Harbour to Hawkesbury Sydney’s psychology and personal counselling services are bulk billed or low-cost, we cannot provide formal reports for our clients.
To see a psychologist in our service, you will need a Referral letter/Mental Health Care Plan from your GP or a letter from your psychiatrist. Psychologists use evidence-based therapies, in a prescribed number of Medicare sessions, to address the specific diagnosis and the issues arising.
Seeing a psychologist is particularly helpful when someone is experiencing moderate to severe mental health symptoms that significantly impact daily functioning.
Psychologists complete a minimum of six years of study and training and must be registered with the Australian Health Practitioners Regulatory Agency (AHPRA).
No GP referral is necessary to attend Lifeline Harbour to Hawkesbury’s personal counselling service. Like psychologists, counsellors also use evidence-based approaches. Counselling is well suited for people seeking support, self-understanding, resilience, and emotional wellbeing, even when they do not meet criteria for a mental health diagnosis. There is a low-cost fee for our personal counselling service, which can be waived if there is financial hardship.
All counsellors in our service are registered with the Psychotherapy and Counselling Federation of Australia (PACFA). They must complete a minimum of a Bachelor degree qualification in counselling to achieve registration with PACFA.
Counselling services
Are you ready?
We know taking the first step can be difficult, so we want to make it easy for you to get the support you need.
If you have any questions or would like to make a booking, please get in touch and a clinical coordinator will contact you during business hours. All the information you give us is confidential.
Or, if you have a Mental Health Treatment Plan and have been referred by your GP or psychiatrist, please visit our Psychological services.